We have designed our website considering the latest guidelines by UK’ National Data Strategy and so we have integrated authentic payment gateways. Your financial data is safe the whole time here.
We are partners with standard logistics services providers. You will be notified once your order is en-route and you will be updated regularly about your order.
We try to make sure all our orders arrive on time and in perfect condition but unfortunately there are rare times where this isn’t the case. If you are one of the unlucky 0.1%, firstly, we’re really sorry, but secondly, please get in touch with us and let us know as soon as you can.
If you notice any damage to your order when it’s delivered you can refuse to accept it from the courier and they will return it to us and we can send another out to you. Or, if you notice anything after it’s arrived please get in touch with us within 48 hours of the delivery. We want you to love your purchase and will do our best to help.
It depends on the timing of your request and the condition of the product. However, we do not guarantee you to replace the product but we will leverage your request as much as we can.
Yes, any other person referred by you can receive your order. We value your schedule.
Each of our product is finely taken care of. However, if you experience product damage due to calibre human reasons, we will accommodate you within our warranty. It varies from product to product.